Our Store Policies
Because We Care
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
Our Shipping Policy
How We Do It
Please note that shipping is predominantly available within the UK. However, worldwide shipping can be arranged upon request, but it is subject to customs regulations and additional fees may apply.
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​At checkout, the shipping cost will be calculated based on the weight of the items and the location of the customer.
Returns
How It Works
Thank you for considering our products. Please note that since our items are made to order, returns may not always be possible. However, we are committed to working with you to ensure your satisfaction with your purchase. Please don't hesitate to contact us if you have questions or concerns.
Warranty Disclaimer
The Information You Need to Know
Looking to ensure the longevity of your purchase? While we don't offer a warranty, we do have an option that might interest you. Our "Make Me New" program allows you to send back your purchase within a year of purchase for a rework to make it last longer. And if you're not satisfied, we'll give you your MMN money back.
Privacy Policy
Trust Us with Your Information
We take your privacy seriously. We want you to feel confident that any personal information you provide to us will be kept safe and secure. We will never sell your details or use them for any purpose other than what you have provided to us for. Your trust is important to us, and we are committed to maintaining the highest standards of privacy and security.